- Oracle ERP first Level Support

Location: Japan - Tokyo
Job Type: Permanent
Salary: 8000000 - 10000000 JPY
Job Function: Technical Support
Reference: JO-200821-224513
Industry: Life Sciences & Healthcare
Sub-Industry: Medical Devices

Company Overview

Leading Global Medical Device Manufacturer

Job Description

Oracle ERP first level support. Be first contact support for incidents and business (BRM jr) requests on Oracle ERP
• If Oracle is not available
• Any other ERP support/consultant/implementer experience
• Willing to learn

• CAD/CAM software support technician
• Support CAD/CAM software
• Software validations (desired)
• 3Shape (desired)
• 3D scanners / printers (desired)

IT Skills
• Small/Medium project management skills
• Windows 10 / Windows Server management skills
• IT Workflow experience (Ticketing systems)
• ITIL or similar certifications (desired)
• Working at Global IT environment (desired)
• End User Computing support (desired)

• Good teamwork skills
• English (required)
• Good problem solving skills
• Good communication skills (Global company, global teams)
• Self-learn skills
• Open minded & flexibility


Fluent Japanese
Business English

Citizen or visa already held