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RGF is a global brand of Recruit Group, Japan

Job Description

Company Overview
The world’s largest petrochemical market information provider with divisions spanning energy and fertilizers. Their aim is to give companies in global commodities markets a competitive advantage by delivering valuable information and analytics tools which enable our customers to identify and react to opportunities in markets which are constantly evolving.

Job Description
RESPONSIBILITIES:
-Proactively help customers achieve their desired outcomes using client's products and services
-Drive greater adoption
-Develop close working relationships with customers
-Gather and share customer feedback to the wider organization

Requirements
JOB INFORMATION AND REQUIREMENTS
• 2-3 years experience working in CS Role
• Background in Petrochemical, IT, Software Solutions preferred.
• Effective written and verbal communication skills.
• Ability to build relationships internally across different levels of the organisation and externally.
• Awareness of working with various Web Browsers, good knowledge of MS Office
• Native and Fluent in English/Japanese.

Additional Job Information
• Hours: 9 AM - 6 PM
• Location: Minato-ku