Location: Japan - Tokyo
Job Type: Permanent
Salary: 8000000 - 9000000 JPY
Job Function: Banking & Finance - Client Services
Reference: JO-180403-150954
Industry: Financial Services
Sub-Industry: Financial Technology Vendor

Company Overview

Global Securities Firm

Job Description

Team Leader (playing manager) of Customer Service Team who are responsible for daily customer service and for other duties related to customers’ trading.

 Manage and report team performance
 Communication with Natives(English) regarding various projects and issues which relates to clients
 Translation(English-Japanese)

 Handles clients queries through phones and emails
 Operation around clients’ deposit and withdrawal
 Operation around clients’ trading statements
 Clients’ phone order
 Shift cover (8:00-17:00, 10:00-19:00, 12:00-21:00)
Probational period : 6 months

Requirements


 Business experience by using English
 Any working experiences in FX/CFD company or in company offers derivative financial products
 Team Leader or more senior role experience in Financial company

 Certified Securities Broker License First Class (JSDA)
 Certified Financial Futures Broker License (FFAJ )
 Certified Commodity Futures Broker License (CFAJ)
All of above are not Must to join IG but required to have all of them after joining IG.

Additional Job Information

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