Customer Service Manager

Location: Japan - Tokyo
Job Type: 派遣
Salary: 4500000 - 6000000 JPY
Job Function: Customer Service/Customer Support/Call Center
Reference: JO-200626-220470
Industry: Consumer Goods
Sub-Industry: Footwear/Bags

Company Overview

Expanding swiss sporting company

Job Description

-Supervise day-to-day operations in the customer service department.
-Respond to customer service issues in a timely manner.
-Implement customer service strategies to improve quality of service
-Research strategies to further improve the customer experience
-Set targets and work plans

Requirements

-2 year experience as a Customer Support
-Experience leading a team
-Interest in working in a diverse company
-Detail oriented and a team player

Additional Job Information

Salary: 5M - 6M
Location: Yokohama