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Job Description

Company Overview
Expanding swiss sporting company

Job Description
-Supervise day-to-day operations in the customer service department.
-Respond to customer service issues in a timely manner.
-Implement customer service strategies to improve quality of service
-Research strategies to further improve the customer experience
-Set targets and work plans

Requirements
-2 year experience as a Customer Support
-Experience leading a team
-Interest in working in a diverse company
-Detail oriented and a team player

Additional Job Information
Salary: 5M - 6M
Location: Yokohama