Customer Service Manager

Location: Japan - Tokyo
Job Type: 正社員
Salary: 8000000 - 16000000 JPY
Job Function: Customer Service/Customer Support/Call Center
Reference: JO-200820-224451
Industry: Consumer Goods
Sub-Industry: Apparel & Fashion

Company Overview

A successful and global fashion e-commerce company Is looking for a Customer Service Manager to join their prestigious team at their HQ, located in the heart of Tokyo.

Job Description

- Oversee the Japan customer service team
- Participate in global customer service meeting as Japan customer service representative
- Work cross functionally with other teams for business development

Requirements

-5 years + experience as customer service manager
-Familiar with CRM systems
-Native in Japanese and fluent in English