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Job Description

Company Overview
A successful and global fashion e-commerce company Is looking for a Customer Service Manager to join their prestigious team at their HQ, located in the heart of Tokyo.

Job Description
- Oversee the Japan customer service team
- Participate in global customer service meeting as Japan customer service representative
- Work cross functionally with other teams for business development

Requirements
-5 years + experience as customer service manager
-Familiar with CRM systems
-Native in Japanese and fluent in English