Customer Service Operation Manager

Location: Japan - Tokyo
Job Type: Permanent
Salary: 5000000 - 7000000 JPY
Job Function: Customer Service/Customer Support/Call Center
Reference: JO-190520-191107
Industry: Services
Sub-Industry: Travel/Car Rental

Company Overview


Job Description

1) To ensure targeted operations' KPIs are met
2) To maintain a high level of customer satisfuction through consistent quality service delivery
3) To maintain a high team morale by providing leadership, guidance and coaching to the staff

Reporting to : Senior Service Manager
Team size : 50




Additional Job Information