Customer Service Supervisor

Location: Japan - Tokyo
Job Type: 正社員
Salary: 4000000 - 6000000 JPY
Job Function: Customer Service/Customer Support/Call Center
Reference: JO-200729-222453
Industry: Consumer Goods
Sub-Industry: Apparel & Fashion

Company Overview

A successful and global fashion e-commerce company , Is looking for a Customer Service Supervisor to join their prestigious team at their HQ, located in the heart of Tokyo.

Job Description

-Respond to customer service issues in a timely manner.
-Implement customer service strategies to improve quality of service
-Research strategies to further improve the customer experience
-Set targets and work plans

Requirements

-2 year experience as a Customer Support
-Experience leading a team
-Interest in working in a diverse company
-Detail oriented and a team player