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Job Description

Company Overview
A successful and global fashion e-commerce company , Is looking for a Customer Service Supervisor to join their prestigious team at their HQ, located in the heart of Tokyo.

Job Description
-Respond to customer service issues in a timely manner.
-Implement customer service strategies to improve quality of service
-Research strategies to further improve the customer experience
-Set targets and work plans

Requirements
-2 year experience as a Customer Support
-Experience leading a team
-Interest in working in a diverse company
-Detail oriented and a team player