Company OverviewRapidly expanding software company is looking for a Customer Success staff!!
Job Description【Job Content】
- Support the users through phone call and email.
- Develop and improve FAQ and other Web contents related to Customer Service
- Social Media management
- Draft product improvement proposals
- +1 year experience as Customer support staff.
- Strong communication skills
- Basic MS Office skills
Additional Job InformationWorking hours: 10: 00-19: 00 (Core time 11: 00 ~ 17: 00)