Job Description

Company Overview
Rapidly expanding software company is looking for a Customer Success staff!!

Job Description
【Job Content】

- Support the users through phone call and email.
- Develop and improve FAQ and other Web contents related to Customer Service
- Social Media management
- Draft product improvement proposals

Requirements
【Required Skills】

- +1 year experience as Customer support staff.
- Strong communication skills
- Basic MS Office skills

Additional Job Information
Working hours: 10: 00-19: 00 (Core time 11: 00 ~ 17: 00)
Location: Shibuya-Ku