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Job Description

Company Overview
A successful and global fashion e-commerce company that sells products from over 700 boutiques and brands from around the world and currently one of the most successful online luxury retailers, Is looking for a Customer Success Advisor to join their prestigious team at their HQ, located in the heart of Tokyo.

Job Description
DUTIES:
- Escalation of complaints
- Fashion Advisory
- Customer shopping assistance

Requirements
REQUIREMENTS:
- 3 years experience is a Customer Success/Customer Service related position
- Interest in Fashion
- Fluent English
- Native Japanese
- Detail Oriented