Customer Success Advisor

Location: Japan - Tokyo
Job Type: Permanent
Salary: 4000000 - 4500000 JPY
Job Function: Customer Service/Customer Support/Call Center
Reference: JO-191004-202433
Industry: Consumer Goods
Sub-Industry: Apparel & Fashion

Company Overview

A successful and global fashion e-commerce company that sells products from over 700 boutiques and brands from around the world and currently one of the most successful online luxury retailers, Is looking for a Customer Success Advisor to join their prestigious team at their HQ, located in the heart of Tokyo.

Job Description

DUTIES:
- Escalation of complaints
- Fashion Advisory
- Customer shopping assistance

Requirements

REQUIREMENTS:
- 3 years experience is a Customer Success/Customer Service related position
- Interest in Fashion
- Fluent English
- Native Japanese
- Detail Oriented