Customer Success Manager

Location: Japan - Tokyo
Job Type: Permanent
Salary: 5000000 - 6000000 JPY
Job Function: Account Management
Reference: JO-181025-174272
Industry: Services
Sub-Industry: Advertising/Marketing/PR/Media

Company Overview

Founded in 2006, their mission is to create the most meaningful and trustworthy online discovery feeds connecting a person, channel and marketer. Their native advertising technology powers the news, product & information feeds of the world’s most recognized publishers and channels. It is headquartered in New York with offices in 18 cities worldwide.

Job Description

[Role]
A sales/operational role to run/analyze Ad campaigns and upsell our product features to Ad Agencies and end advertisers.

[Responsibilities]
 To grasp the significance of our clients’ business and marketing issues, planning/proposing native advertising strategies, evaluate KPIs, and drafting/proposing various marketing analysis methods whilst being conscious of the overall optimization
 To be aware of customer engagement and attribution, and in addition, to be able to use this awareness to come up with alternative yet advantageous methods of effective guidance
 Analysis and improvement of operational parameters regarding campaign designs, bid management, and other creative aspects
 To report fixed point observations, analysis, and improvement measures taken
 To document and communicate information efficiently and adequately

Requirements

 Work experience in the advertisement industry
 High communication skills
 Strong commitment to work
 Ability to find and solve problems
 Team player
 Native Japanese speaker or near-native ability is a must