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Digital / CRM Specialist

Job Description

Company Overview
European international apparel brand is looking for a bilingual CRM professional! 【CRM経験者、バイリンガルな方必見!】ヨーロッパ系アパレルメーカー

Job Description
As a CRM Specialist, you will be in charge of various CRM activities, as well as digital marketing.

Main responsibilities:
- CRM system maintenance/enhancement
- CRM data maintenance
- Newsletter management
- CRM event management
- Customer service function management
- Social media maintenance, contents creation/management
- Track and report digital marketing activities (in Japanese and English)

CRMスペシャリストとして、CRM活動及びデジタルマーケティング業務を行います。

主な業務内容:
・CRMシステムメンテナンス・改善
・CRMデータメンテナンス
・メールマガジン管理
・CRMイベント企画
・カスタマーサービス管理
・SNS管理、コンテンツ作成
・デジタルマーケティングの分析、報告書作成(英語・日本語両方)

Requirements
- University degree
- 3+ years experience in CRM, experience in digital marketing is a plus
- Bilingual: Business level English and Japanese
- Practical knowledge of Microsoft Office, Adobe Illustrator/Photoshop/Dreamweaver
- High communication skills, both written and verbal

・大学卒
・CRM経験3年以上、デジタルマーケティング経験望ましい
・英語:ビジネスレベル、日本語:ビジネスレベル
・PCスキル(Microsoft Office、Adobe Illustrator/Photoshop/Dreamweaver)
・優秀なコミュニケーション能力

Additional Job Information
French global fashion brand, functional clothing, stores located in the heart of Tokyo. Looking for a team player with highly responsible, able to work in teams in a diverse, English speaking environment. Social media SNS savvy, consumer focused, creative, imaginative, analytical thinking encouraged.