IT Help Desk

Location: Japan - Tokyo
Job Type: 派遣
Salary: 3000000 - 4500000 JPY
Job Function: IT Support/Helpdesk
Reference: JO-190115-180382
Industry: Consumer Goods
Sub-Industry: Jewelry

Company Overview

Global luxury clothing brand

Job Description

Job title: IT Helpdesk / POS Support (Internal Helpdesk for users)
Department: IT division

Main responsibilities

 Receive inquiries regarding internal system from the head office and store employees regarding IT Equipment (record incident log, explain to solution to inquiry)
 PC System-related tasks including set up or create a new user account in accordance with the user manual
 Generate instructional documents as needed for users

 Experience with IT Equipment ( PC, Tablet, Printer , Phone, Etc), knowledge and Windows and networking basics
 Communication skills, honesty, humility and integrity
 1 Years or more IT Help desk related work experience is preferred
 Ability to read and write in English also preferred
POS support experience preferred


Business level Japanese
Japanese Work Visa