IT Specialist

Location: Japan - Tokyo
Job Type: Permanent
Salary: 6000000 - 8500000 JPY
Job Function: Technical Support
Reference: JO-190730-197783
Industry: Life Sciences & Healthcare
Sub-Industry: Pharmaceuticals

Company Overview

Top Global Pharmaceutical company.

Job Description

The IT Specialist is responsible for providing technical support in the field of IT and automation. Supports IT systems within Manufacturing Operations. Responsible for resolution of IT problems, implementation of IT changes and troubleshooting in compliance with SDLC, GMP, safety, and environmental regulations.

The IT specialist will also coordinate and manage the implementation and integration of global solutions and/or to propose remediation plan. Plan proactively to satisfy local requirements by assessing possible impact coming from the global deployments. Actively support an empowered team culture including interaction with manufacturing, quality and engineering groups.

The IT Specialist should possess good IT knowledge combined with business acumen. The role will partner with Japan IT and Manufacturing teams and other cross-divisional teams to develop end-to-end process using methodological approach. This role is a change-agent to drive transformation and innovation practices.

The IT specialist should cover Primary Activities / Responsibilities as listed follows within assigned area/scope.
Primary Activities / Responsibilities:
•Provide and share technical knowledge/advice to Manufacturing Operations on computerized/automation systems.
•Act as a Business Analyst to drive business values and supports a continuous improvement framework within IT and the IPT, and works with Leads to identify and implement improvements
•Maximizes production capacity through timely completion of planned maintenance activities and effectively resolving unplanned downtime and events
•Coordinates IT System maintenance, including system backup, disaster recovery, and obsolescence activities, and ensures automation systems remain in a validated state
•Demonstrate abilities to apply effective root cause analysis and troubleshooting techniques to support resolution of incidents, events, deviations, atypical investigations and fault reports related to IT and ensures all the resolution are effectively implemented within the agreed time frame to prevent recurrence.
•Ensures timely resolution of identified IT issues and unplanned events identified in the daily walk-through
•Supports annual IT System review process, including: data-gathering, analysis, preparing annual performance reports and ensures actions are completed on time and meet regulatory requirements
•Provides IT support for capital and other site projects and perform IT change controls to ensure that changes are raised and closed on time following the required quality standards. Manages Project Schedule to ensure that manufacturing is not impacted.
•Achieves IT cost effectiveness and product cost reduction targets set in the Profit Plan, with particular emphasis on automation and waste reduction
•Stay current with industry best practices and trends. Assist in the IT roadmaps for Japan. Collaborate with the capability architects to migrate Japan towards future state plans and improve Company’s enterprise architecture.


Driving application of latest technologies such like IoT, Robotics Process Automation and Big Data for Production shop floor as for assistance of Advanced Manufacturing.

Requirements

Required Qualification:
Bachelors or equivalent Certification

Required Experience:
3 to 5 years of IT technical experience in manufacturing organizations, preferably pharmaceutical manufacturing industry. Basic level of experience in IT Project Management. Basic level of experience in Automation area for manufacturing equipments deployment and operations. Also familiar with GMP, overall Pharmaceutical manufacturing process and Pharmaceutical operation area will be advantagous.

Other Personal Attributes
•Written and verbal communication skills, with fluency both in Japanese and in English
•Strong interpersonal skills and communication skills at all levels of the organization (both technical and non-technical)
•Being energetic, forward-looking, influential and having strong curiosity on diverse topics both technical and non-technical.

Desired (Not require every items.)
•Experience with health care or manufacturing, consulting or cross-industry exposure.
•Experience in SCM area in pharma-industry,
•Ability to work in a matrix environment
•Experience with SAP, PAS-X and web services, and cloud based solutions
•Experience with DCS, SCADA, PLC based solutions
•Experience with working a project under a virtual environment