Location: Japan - Tokyo
Salary: 2100 - 2200 JPY
Job Function: IT Support/Helpdesk
Reference: JO-180409-151383
Industry: Life Sciences & Healthcare
Sub-Industry: Laboratory

Company Overview

Are you the type of person who knows the tricks of the trade, thinks outside the box and would like to work this way? Would you rather take responsibility instead of waiting to respond to demands? Do you appreciate strong roots and values?

Our client is actively shaping dynamic, innovative and high-growth markets.
More than 6,900 people work at the Group's approximately 50 manufacturing and sales sites, serving customers around the globe.

Job Description

【Main Dities】
Level 2 IT Helpdesk Support to End Users.
Prioritizes and schedules work; works autonomously, work SLA oriented
Executes failure diagnoses, simple troubleshooting, and effective repair of endpoints
Installs and tests desktop products
Installs, tests, and controls standard and non-standard applications for operating systems and core applications
Executes back-ups and repairs PCs
Performs upgrades and conversions, including the replacement of hardware
Takes care of a strict check of the present inventory by a swift replacement of spare parts
Performs standard reporting
Installs and configures desktop products in network environments
Solves configuration problems
Resolves less common problems or queries
Manages some day-to-day aspects of networks and servers
Performs trainings

【Days and Time】Mon - Fri 9:00-18:00
【Location】10min walk away from the station in Tokyo

Requirements

Skills and experience that you need to bring to our company
 Native or Business Level Japanese Speaker
Bachelor’s degree
 at least 2 years experiences of relevant IT work
 Knowledge of Information Security
 Fluent Business level English skills at least B2 level
 Certified specialist in one of the relevant technologies
 Ability to execute projects systematically
 Strong identification with our core values: sustainability, openness, enjoyment