Infrastructure & Service Management - Solution Engineer

Location: Japan - Tokyo
Job Type: Permanent
Salary: 0 - 0 JPY
Job Function: Solution Architect
Reference: JO-190620-193696
Industry: Financial Services
Sub-Industry: Insurance

Company Overview

Market leader in personal device insurance.

Job Description

Job Description

The Infrastructure Solutions Engineer is responsible for creating high quality infrastructure solutions to achieve business needs and working with onshore and offshore resources to executive projects. The successful candidate will be an expert in translating business objectives into infrastructure requirements in line with Global architecture standards.

Assume accountability for intake of requests to IT Operations on infrastructure solutions, prioritizing the requests, and driving to completion of properly prioritized and approved work to deliver and meet expectations.
Working with Project Managers, Business Analysts, and leadership to appropriately identify and communicate risks before and during implementation.
Evaluate, drive consensus, and recommend relevant technology capabilities and solutions to make critical design decisions.
Lead teams in building technology solutions, considering factors important to business stakeholders, as well as Asurion’s strategic technology roadmap.
Make decisions for these projects balancing cost, quality, time-to-market, and the continued expansion of Asurion's infrastructure technology capabilities while adhering to global standards and governance processes.
Act as the infrastructure solution custodian of a large-scale production environment by ensuring each solution is optimized for performance, highly available, secured, and manageable by NOC and L1 personnel.


BA or BS degree in Computer Science, MIS, or related field, or equivalent work experience
Must have 2+ years' experience in designing infrastructure solutions
Able to work on projects that have significant ambiguity, and translate those into functional requirements
Able to work within a fast pace, multicultural environment
Must have presented solution proposals and solution designs.
Must be comfortable communicating with senior management.
Demonstrates competence with various technologies and the ability to pick up new technologies easily.
Able to develop and drive adoption of new technologies and work within existing technologies that allow the Technology group to scale operations to support a large business environment
Able to collaborate with the Engineering and Operations teams during development and deployment of new solutions.
Able to identify and articulate the best solution for the business without bias towards technology or trends.
Able to troubleshoot, identify root cause, and develop solutions within a variety of technologies (software, hardware, and network issues)
Experience working in similar scale enterprise (300+servers)
4+ years’ experience developing solutions through the use of Cisco network technologies. Working with Nexus and FCoE a plus.
3+ years' experience working with solutions teams using virtual environments, preferably VMWare technologies
3+ years' experience designing and implementing server solutions on blade infrastructure, preferably Cisco UCS
3+ years' experience working with solutions teams using Windows Server
1+ years' experience with SAN storage solutions
Theoretical, Practical and Hands-on understanding of a wide range of technologies spanning networking, hardware, operating systems, virtualization, databases, and storage.
Ability to size up complex situations quickly, calmly, and in professional manner.
A willingness to work outside your comfort zone with both technology and business practices to innovate and improve the business.
Ability to express complex technical concepts effectively, both oral and written
Ability to work well with people from many different disciplines with varying degrees of technical experience
Aggressive, motivated, results oriented, self-starter is a must.
Excellent communication skills, both oral and written.
Business level English and Japanese are required

Additional Job Information

Flex-time, no core time.