|勤務地||Japan - Tokyo|
This role will be primarily responsible for creating/updating/reviewing standard and custom response letters/ FAQs of response related to our products as well as communicating the information to internal and external stakeholders. In addition, this rolwill train front-line Medical Information Call Center in Japan on disease state, product information, and medical information processes.
・Creates, updates, and reviews standard and customized response letters and FAQs containing information available from reliable sources, including published medical literature, recently conducted clinical trials and data analyses, changes in product labeling, and from recent changes in regulations
・Ensures that responses to unsolicited medical inquiries and requests for medical information from healthcare professionals are in keeping with our company’s Medical Information Standard Operating Procedures and in-line with Regulatory Authority regulations and local industrial standards.
・Minimum of 7 years working in a Medical Information capacity at a pharmaceutical or biotech company, ideally in the area of Pulmonology and/or Infectious Diseases and/or orphan/rare diseases
・Thorough understanding of regulations, compliance and industry standards relating to communicating product information to HCPs and/or consumers
・Experience with products with orphan drug status is highly preferred.
・Must have ability to meet tight deadlines and be efficient, detail oriented, flexible, and a self-starter.
・Must have excellent communication and presentation skills (verbal and written / Japanese and English) with the ability to effectively present ideas and influence others that achieve desired results