Job Description


Account manager position for world-top online hotel booking site



Visit the important hotels in Japan;

Support strategy for hotel availability and supply within Japan;

Promote the brand name and its online reservation services to hotels;

Responsible for area coverage;

Inform hotels and advise on allotment, availability and supply;

Rate checks and competitor checks;

Liaison person for hotels to contact when they have questions;

Providing hotels with information and advice by mail and email, including follow-ups;

Follow up on cancellations and evaluations;

Accompany and train hotels on how to use extranet and rates & availability system;

Support hotels with regards to system;

Organize and coordinate Tourist Trade Fair visits to liaise with hotels;

Check statistics in the control room and follow up.

You will also need to be versatile and adapt quickly to the latest guidelines from BV.


            2 years of experience in a relevant account management function;

            Fluent English and Japanese speaker and writer;

            Affinity/experience within e-travel and/or hotel/travel industry;

            Pro-active, sense of responsibility, friendly and can work independently;

            Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;

            Great face-to-face and telephone communication skills;

            Team player, motivated and enjoys to work in e-travel and hospitality;

            Business focused;

            Positive attitude;

            Hotel School or University background preferred;

            Driver’s license;

            Availability to travel up to 70% of the time;

            You already live in Japan and have a work permit to work in Japan.