An opportunity in a leading global insurance organization. Building on 100 years of experience, today this company provides a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

-answering user queries
-communicating with IT Vendors to solve queries
-working with TELCOM carriers
-Current Project: Migrating Legacy platform to MS Teams

• Experience on large/medium/small deployments of PBX (e.g. MS Teams, Genesys, Avaya, Cisco IP Telephony) as well as carrier access network
• Experience on supporting voice over IP technologies
• Experience working in complex global & domestic voice environments consisting