Salary: Open
Employment Type: Permanent
Languages: English > Conversational, Japanese > Business Level
Industry: Services
Function: Internal IT

Company Overview

founded in 2001, is an institutional investment firm dedicated to delivering consistent, uncorrelated absolute returns in all market environments. The company has offices in Chicago, New York, Greenwich, San Francisco, Boston, Austin, Toronto, Hong Kong, Singapore, Tokyo and London.

Job Description

• Provide first line Desktop Support globally in a fast-paced pressured environment
• Administer of user permissions, mail groups, and application access, trading software support (i.e. Bloomberg Terminal, Factset, Reuters, etc.)
• Use Microsoft Active Directory, Bomgar, PowerShell to solve issues
• Support hardware including; desktops, thin clients, CISCO phones and peripherals
• Solve issues with Citrix Workspaces, VDI, Office 365
• Implement and troubleshoot Cisco VOIP phones and Zoom Conferencing
• Maintain documentation and enforce secure system policies

Requirements

• Basic knowledge in automating for Windows platforms leveraging PowerShell and SCCM
• Strong technical ability and outstanding troubleshooting skills
• Experienced in supporting mobile devices on MDM platforms: iPhones/iPads/Androids
• Knowledge of networking (TCP/IP)
• Knowledgeable of Zoom Conferencing and audio/video conferencing systems
• Strong hardware troubleshooting skills
• Experienced with supporting users remotely by troubleshooting VPN/VDI/VDA connections

Additional Information


Probation Period: y
Smoking Conditions: y
Overtime: y
Social Insurance: y
Holidays: y
Working Hours: 8:00 AM - 5:00 PM
Lunch Break: 12:00 PM - 1:00 AM
Benefits: Top global hedge fund seeks a talented, energetic self-starter for a Level 1 Desktop Support Engineer position.
Job reference: JO-220824-290466

Need Help?

Let us take a look at your profile and give you extra advice.
Send us your CV

Job application

You are about to apply to the following job: Desktop Support Engineer/ITヘルプデスク . Applying a job is not a commitment, it gives us the authorization to show your CV to the employer














Upload from Computer

Upload from Computer
Application confirmed!
Thank you for applying! We shall be in touch with you.